Computer shut down - Page 2

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  • #1732733
    rencpa
    Participant

    Just came back from my BEC exam. During my 3rd testlet (simulation), the computer shut down. My screen was black for around one minute! After that, it came back, but my testing window got EXTREMELY small. I probably had 30% of my screen. It was challenging to manage between all the different tabs in order to get the needed data. I had no chance to split my screen because it was already extremely little. I called for assistance. The woman was nice, but she told me to work until a break time. And this is what I did. She called someone for help and they tried to sign me on from a different computer, but that never happened. I waited around 1 hour 30 minutes, but at the end I was told that, they cannot do anything about it. Somebody is going to contact me in the next 24 hours.

    Yes, she gave me an option to retake the exam at the time of waiting. I refused because I know with 99% confidence that I did extremely well with MCQs (first two testlets). I did not do well on the 3rd one, mainly because it really upset me and frustrated me to work on that little screen.

    Has anyone ever experienced anything like this? If yes, were you able to finish the exam? Or done is done!?

    I am tired, but I truly fed up. I need a drink.

Viewing 16 replies (of 16 total)
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  • #2007137
    Selena
    Participant

    Hi @aaronmo, I took FAR today and my computer crashed 5 times during FAR. I had to go out ask assistant to reboot my computer. I feel I did well on MCQs but I ran out of time and did not finish 2 SIMs. However, they did not give me a ticket number. Can I still claim to Nasba without a ticket number?
    Also, can you send me the email that you sent to Nasba for references ? I'm so frustrated now.
    Thanks,

Viewing 16 replies (of 16 total)
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