[Anonymous]

Hi all,

I asked a question on the Ninja MCQ forum, no one answered.
Then, I used “ask Jeff, and it takes longer time since he’s getting tons of emails everyday. So, I tried to click on the Ninja Help Desk, but it led me to this Rhino support website, which I have to purchase the Ninja product first to log in to ask a question.

Now, where else can I ask a question?
Here is my question, if anyone who purchased the product already can answer, I would appreciate it.

Thank you!

—Q—
I’ve tried the sample MCQs and SIMS for FAR, and the calculator icon on the top left didn’t work. Whenever I clicked it, nothing happened. Excel icon in the SIMs worked, when I clicked the excel icon, the excel window popped up, but the calculator didn’t.

Was it because I was doing the trials? If I purchase the product, will it be fixed?

I’m using it thorough Safari on MacBook.

Also, do you provide audio files for both Mac and Window? I have both Mac and android devices, and I want to listen to the audio on both of them.

[alloverit]

I don't know, but I suspect your theory about the trial being the reason is correct. I'm only responding to bump your post up in hopes someone else has an answer.

[Anonymous]

Thanks @alloverit .
Hopefully I will get an answer soon before purchasing it.

[turo9992000]

I just tried a sim and both the calculator and the excel worked for me. Ninja MCQ was a bit buggy when Jeff changed it to a monthly model. Try clearing your cookies, that might fix it. The ninja audio are mp3 files that you load into your device. They'll work in both android and iphone. Jeff puts in instructions in his stuff on how to load them.

[Anonymous]

Thank you so much @turo9992000 ! Now I can buy it with assurance.
Good luck with your FAR. I hope you nail it!

[jeff]

Please check your email, because I responded the same day you emailed – within 30 minutes or so, actually…the email used in Ask Jeff is different than your forum email…don't know if it's another email or a mis-key.

[Author]

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