Prometric reschedule fee

  • Creator
    Topic
  • #1473731
    CPASF1
    Participant

    Hi everyone,
    on the prometric website it says that as long as you cancel your appointment before 30 days you don’t have to pay a fee. I am CA right now and it is 9:45 (Feb 7) and it tried to cancel an exam that was on March 9 and I still got charged 35.00. arent’t i still 30 days before the exam. this is what it says on the website “you may cancel or reschedule your appointment by contacting Prometric. There is no fee for canceling or rescheduling an appointment at least 30 days in advance. If you cancel or reschedule between five and 30 days before your appointment”…. can someone please let me know if feb 7 still counts as 30 days before the exam and if i can file an appeal. thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Author
    Replies
  • #1473737
    Anonymous
    Inactive

    Isn't it like $79 if you cancel it 5 days before the exam? And then if you cancel 24 hours before, you forfeit all money paid for the test, and you owe $79.

    #1473754
    Anonymous
    Inactive

    February is 28 days only.

    #1473771
    Anonymous
    Inactive

    @AmorD you're so smart!

    #1476183
    CPASF1
    Participant

    i know right, i would screw this up during the month with only 28 days

Viewing 4 replies - 1 through 4 (of 4 total)
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