Help!

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  • #191372
    needhelpnow
    Member

    I just received this e-mail, and I am assuming I am supposed to reschedule? But my exam is in 11 hours and Prometric website says that I am past cutoff..so now what? Please help 🙁 Thank you.

    ~~~

    Dear candidate,

    This is an important message from Prometric.

    Please be informed that due to inclement weather in the immediate area, and for the safety of candidates and test center employees, the testing center will be closed on January 12th, 2015.

    Please ignore this message if you have already been rescheduled.

    You will also receive an automated phone message in addition to this email.

    Please proceed to http://www.prometric.com to schedule your exam online.

    Should you face any difficulties, kindly call the Candidate Care Department at 1-800-853-6769, Monday – Friday, 8 a.m. to 8 p.m. (Eastern Time).

    While we do our very best to avoid any appointment disruptions but from time to time change is unavoidable. We apologize for any inconvenience caused.

    Thank you for your business and good luck on your exam.

    Best regards,

    Prometric

    Manager Global Candidate Care

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  • #638371
    Mamabear
    Member

    Call the number and tell them what is going on.

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    #638372
    needhelpnow
    Member

    i was waiting for them to open . just a freakout moment 🙂

    rescheduled

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