Exam cancelled on the exam day

  • Creator
    Topic
  • #3309955
    Hailey
    Participant

    Hey candidates,

    I wonder if anyone has experienced cancellation on the exam day without any notice.

    I went to test center in Frankfrut this morning, and was told the exam is cancelled because the personnel at prometric is sick. Ridiculous..

    I tried to reach Prometric Europe center and they are not receiving calls..

    I sent the email explaining this situation to candidatecare@nasba.org.

    Anyone who has experienced similar?

    Wondering if my NTS can be extended and I can get proper compensation.

    I am taking train back home which takes 4 hours.. I even stayed one night at the hotel to be on time at 9 a.m.

    Please share your experience, it would be huge help to me.

    Thanks in advance.

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