I feel your pain! My application hit the mail on May 29 and my check cleared about three weeks later. I started calling once a week in mid July and every time they tell me something different. Frankly I think they just make stuff up. One guy told me the hold up was waiting for my payment to be received. My PAYMENT was in the envelope with the APPLICATION moron.
And last Thursday one of my neighbors knocked on my door with a piece of mail from IDFPR that was propped up on top of the common mailboxes addressed to me at unit 408. There is no unit four oh ANYTHING–this is a two story building, units are 10something and 20something. Period. I got the “deficiency” noted in the letter fixed (something had to be sent from ILBOA that I had NO FRICKIN”‘ IDEA ABOUT UNTIL THAT POINT) and I tried to get my unit number changed in that phone call too. No can do baby! I have to send a letter. What a crock of sh!t. I am beyond frustrated with this whole process.
PSA: There is a button on the ILBOA site where you get proof of your certificate sent to IDFPR. If you don't know about this already you should call ILBOA and have them do it. I had no clue and don't recall reading about that ANYWHERE. If you know about this already, great, but if not let me know and I'll walk you through the site.
So sorry — didn't mean to make this about me, and I apologize.
Wishing you a smoother and easier process than I seem to be going through…
ETA: Can you tell I'm a little *pissy* at this point, LOL!