Wiley CPA excel Software problems

  • Creator
    Topic
  • #1555872
    dj
    Participant

    Is anyone else having trouble with the Wiley CPA excel software. This same thing happened to me yesterday where this error message comes up:

    Oops!
    It looks like you’ve tried to access a section you don’t have access to. Please visit our site to purchase, or view your account to see which products you do have access to. **I was literally in that section 5 minutes ago**

    I contacted customer service yesterday and they said they had a problem with their software and try again later. It’s really annoying to have this keep happening. I also tried two different web browsers (google chrome and internet explorer) and cleared the cookies from each browser before trying and it still would not let me in. Very Frustrating!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Author
    Replies
  • #1555875
    Excel14
    Participant

    Wow, I'm just starting my Audit studies this weekend, so that doesn't sound promising! So that is a regular occurrence with CPAExcel?

    BEC (2/28/16) ----- 78
    FAR (09/10/16)-----
    AUD
    REG

    CIA, CGAP, CFE

    #1555876
    as
    Participant

    Yes i second that, its not working right now. Its too frustrating,it breaks my link when i am studying, the problem is persistent wiley should do something about it.

    #1555902
    Anonymous
    Inactive

    I experienced the problem last night while studying for Reg but the issue stopped after 10 minutes. This was the first time I experienced something like that in the year and a half that I've used the product

    #1555932
    dj
    Participant

    Still having issues. Was able to get in, tried to do a couple of SIMS and and when I submitted I got an error message. Tried to call and phone line was dead. Hopefully Wiley can resolve this issue.

    #1556272
    yari_cookie
    Participant

    That happened to me too…

Viewing 5 replies - 1 through 5 (of 5 total)
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