CPAExcel Login Problems - Page 3

  • Creator
    Topic
  • #183631

    I cannot find my CPAExcel course on Wiley’s new website???!!!! It’s supposed to never expire until you pass…I am going to be very upset if they got rid of it 🙁

    Florida:
    AUD: 73, 81! Thank you Lord!
    BEC: 73, 77! Thank you Lord! and WTB
    REG: 71, 82! Thank you Lord! and A71
    FAR: 72, 78! Thank you God and my Mommy in Heaven!

    CPA Excel, Ninja Notes & Audio, Wiley Test Bank, CPAreviewforfree

Viewing 15 replies - 31 through 45 (of 50 total)
  • Author
    Replies
  • #512064
    Anonymous
    Inactive

    There's even typos on some portals of their new website… ridiculous. Their online chat isn't much help either as others mentioned above.

    I called and their response center basically has a voice-mail that sounds like some teenager is reading from a note card on what to say ha!

    At least it's good to know others are having the same issues so they should get this resolved sooner than later.

    #512100
    Anonymous
    Inactive

    There's even typos on some portals of their new website… ridiculous. Their online chat isn't much help either as others mentioned above.

    I called and their response center basically has a voice-mail that sounds like some teenager is reading from a note card on what to say ha!

    At least it's good to know others are having the same issues so they should get this resolved sooner than later.

    #512102
    Tncincy
    Participant

    go to the wiley/excel website, or efficient learning……click login, use the email you used to purchase the program, then use the assigned password. click on the type of course purchased, ex: video gold . You should be able to enter with the proper information. Even though I am not using excel for FAR, I keep it updated incase I can use it for the other parts. Good luck.

    It begins with a 75
    Been here too long as a cheerleader....ready to pass

    #512066
    Tncincy
    Participant

    go to the wiley/excel website, or efficient learning……click login, use the email you used to purchase the program, then use the assigned password. click on the type of course purchased, ex: video gold . You should be able to enter with the proper information. Even though I am not using excel for FAR, I keep it updated incase I can use it for the other parts. Good luck.

    It begins with a 75
    Been here too long as a cheerleader....ready to pass

    #512104

    Finally In! Tech Support had to fix my account 🙂

    Florida:
    AUD: 73, 81! Thank you Lord!
    BEC: 73, 77! Thank you Lord! and WTB
    REG: 71, 82! Thank you Lord! and A71
    FAR: 72, 78! Thank you God and my Mommy in Heaven!

    CPA Excel, Ninja Notes & Audio, Wiley Test Bank, CPAreviewforfree

    #512069

    Finally In! Tech Support had to fix my account 🙂

    Florida:
    AUD: 73, 81! Thank you Lord!
    BEC: 73, 77! Thank you Lord! and WTB
    REG: 71, 82! Thank you Lord! and A71
    FAR: 72, 78! Thank you God and my Mommy in Heaven!

    CPA Excel, Ninja Notes & Audio, Wiley Test Bank, CPAreviewforfree

    #512106
    Tncincy
    Participant

    Ok great. How do you like cpaexcel since they merged with wiley?

    It begins with a 75
    Been here too long as a cheerleader....ready to pass

    #512071
    Tncincy
    Participant

    Ok great. How do you like cpaexcel since they merged with wiley?

    It begins with a 75
    Been here too long as a cheerleader....ready to pass

    #512108

    I will find out on Friday when they officially change…I still have the separate test banks

    Florida:
    AUD: 73, 81! Thank you Lord!
    BEC: 73, 77! Thank you Lord! and WTB
    REG: 71, 82! Thank you Lord! and A71
    FAR: 72, 78! Thank you God and my Mommy in Heaven!

    CPA Excel, Ninja Notes & Audio, Wiley Test Bank, CPAreviewforfree

    #512073

    I will find out on Friday when they officially change…I still have the separate test banks

    Florida:
    AUD: 73, 81! Thank you Lord!
    BEC: 73, 77! Thank you Lord! and WTB
    REG: 71, 82! Thank you Lord! and A71
    FAR: 72, 78! Thank you God and my Mommy in Heaven!

    CPA Excel, Ninja Notes & Audio, Wiley Test Bank, CPAreviewforfree

    #512110

    Hi Everyone — looks like most have found the path to login. Couple of quick points:

    1. PARTNER UNTIL YOU PASS: There is absolutely no change to the current CPAexcel courseware (version 7.9) and guarantee (free access to the CPAexcel course until you pass). The system did breifly show an end date which is have pulled to avoid further confusion. As most CPAexclers know, the access is guaranteed until you pass but we do have a trigger date for renewing the permissions and that date was shown in My Account. We pull it off for now.

    2. LOGIN: As a returning customer, please login with your email address (registered at time of purchase) and password at our new login page: Wiley CPAexcel. Once you are logged in, click on the blue box for the product you have purchased to launch your course. The change to using the email as login ID was needed to merge Wiley and CPAexcel users into one common username and email is a modern web standard user ID.

    3. SUPPORT: Yes Customer Service team is slammed with incoming chats and calls and emails and working 12 hour shifts to catch up.

    4. WILEY TEST BANK: Due to East Coast storm (Wiley's Hoboken NJ headquarters is closed today) and the high call through support we are going to postpone the Wiley Test Bank migration until Tuesday. An email to Test Bank users should go out tonight or tomorrow on that point.

    Keep posting questions and we'll get you answers.

    #512075

    Hi Everyone — looks like most have found the path to login. Couple of quick points:

    1. PARTNER UNTIL YOU PASS: There is absolutely no change to the current CPAexcel courseware (version 7.9) and guarantee (free access to the CPAexcel course until you pass). The system did breifly show an end date which is have pulled to avoid further confusion. As most CPAexclers know, the access is guaranteed until you pass but we do have a trigger date for renewing the permissions and that date was shown in My Account. We pull it off for now.

    2. LOGIN: As a returning customer, please login with your email address (registered at time of purchase) and password at our new login page: Wiley CPAexcel. Once you are logged in, click on the blue box for the product you have purchased to launch your course. The change to using the email as login ID was needed to merge Wiley and CPAexcel users into one common username and email is a modern web standard user ID.

    3. SUPPORT: Yes Customer Service team is slammed with incoming chats and calls and emails and working 12 hour shifts to catch up.

    4. WILEY TEST BANK: Due to East Coast storm (Wiley's Hoboken NJ headquarters is closed today) and the high call through support we are going to postpone the Wiley Test Bank migration until Tuesday. An email to Test Bank users should go out tonight or tomorrow on that point.

    Keep posting questions and we'll get you answers.

    #512112

    So, I logged in and it went straight to the My Products page. I clicked on the Gold Medal Course and it took me to the same blue screen I received at the old login area saying “Attention: New Login Area….” I clicked the button again where it says to go for the new login area. Repeated the exact same process.

    This is on my iPad. It works fine on my work computer. That's the issue though, WORK COMPUTER. I don't have a personal computer, only my iPad. This is making me a bit nervous since WTB requires you to pay for apps separately. That's the only way to use WTB on an iPad. I really hope that doesn't end up being the case with CPAexcel now. I don't understand the issue, I've always been able to access it through Safari on my iPad before…

    FAR - 86 12/13

    #512077

    So, I logged in and it went straight to the My Products page. I clicked on the Gold Medal Course and it took me to the same blue screen I received at the old login area saying “Attention: New Login Area….” I clicked the button again where it says to go for the new login area. Repeated the exact same process.

    This is on my iPad. It works fine on my work computer. That's the issue though, WORK COMPUTER. I don't have a personal computer, only my iPad. This is making me a bit nervous since WTB requires you to pay for apps separately. That's the only way to use WTB on an iPad. I really hope that doesn't end up being the case with CPAexcel now. I don't understand the issue, I've always been able to access it through Safari on my iPad before…

    FAR - 86 12/13

    #512079

    @SD_Striving4CPA we'll check out the login situation on the ipad. It should work and in general we are moving towards tablet-optimized experiences and away from native apps … there is no plan to move CPAexcel to native app. Most likely this is a bug. We'll see if we can replicate the situation you describe.

Viewing 15 replies - 31 through 45 (of 50 total)
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