Ninja MCQs and MAC computer – Need Tech Help

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    Topic
  • #185158
    Quinacridone
    Member

    NINJA Question –

    I know Jeff is busy with his book, so I am hoping he doesn’t get offended that I’ve posted this. I’ve emailed you Jeff but haven not received any further replies since last night and I’m getting desperate.

    I’m wondering if anyone has a MAC (I have a mac air) and is using the Ninja MCQs and if you could help me. My computer and the Ninja MCQs were working fine for the first few days, then yesterday, I started having severe problems. Since yesterday evening, I can only do one to two MCQs and then I get an error message or the program stops letting me select an answer (it blanks out the radial button that i selected when I hit the answer button). It is happening on both Firefox and Safari.

    Its very frustrating because it was working fine, and now the program is rendered useless for me (after one question, I have to close out of the program, then reopen in a new window, start another MCQ session, then it lets me do one to two problems again, and quits again. I have gotten through up to five questions before it quits since yesterday, but it mainly occurs on the second problem). I have no idea what to do and I am now 7 days away from my test.

    Praying someone has an answer – like maybe its a computer setting that I need to fix (no, I did not change anything on my computer yesterday – just signed on like normal and went to the Ninja MCQs).

    REG - Nov 4, 2013: 88
    FAR - Feb 27, 2014: 86
    AUD - April 5, 2014: 91
    BEC - May 6, 2014: 83

    Florida CPA 24 July 2014
    (Done in seven months - thank you Jesus!!)

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
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  • #547987
    jeff
    Keymaster

    I see you emailed 3 hours ago…I forwarded it onto my tech when I got it but then flew out the door because I was late for something.

    It's a code issue – I'll have an answer for you early tomorrow hopefully…no idea why it did that.

    I apologize for the frustration/delay.

    Jeff

    #548007
    jeff
    Keymaster

    I see you emailed 3 hours ago…I forwarded it onto my tech when I got it but then flew out the door because I was late for something.

    It's a code issue – I'll have an answer for you early tomorrow hopefully…no idea why it did that.

    I apologize for the frustration/delay.

    Jeff

    #547989
    Quinacridone
    Member

    Did you get my email last night with the screen print of the error message? I don't know if that would be helpful information for them (our computer person in the office likes to see the error message). There is a bunch of stuff in it that I have no idea what it means. I can resend it if necessary.

    REG - Nov 4, 2013: 88
    FAR - Feb 27, 2014: 86
    AUD - April 5, 2014: 91
    BEC - May 6, 2014: 83

    Florida CPA 24 July 2014
    (Done in seven months - thank you Jesus!!)

    #548009
    Quinacridone
    Member

    Did you get my email last night with the screen print of the error message? I don't know if that would be helpful information for them (our computer person in the office likes to see the error message). There is a bunch of stuff in it that I have no idea what it means. I can resend it if necessary.

    REG - Nov 4, 2013: 88
    FAR - Feb 27, 2014: 86
    AUD - April 5, 2014: 91
    BEC - May 6, 2014: 83

    Florida CPA 24 July 2014
    (Done in seven months - thank you Jesus!!)

    #547991
    jeff
    Keymaster

    Yep – I got it and the one earlier…I sent it to my programmer either last night or this morning – it's all running together now 🙂

    I just emailed you.

    #548011
    jeff
    Keymaster

    Yep – I got it and the one earlier…I sent it to my programmer either last night or this morning – it's all running together now 🙂

    I just emailed you.

Viewing 6 replies - 1 through 6 (of 6 total)
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