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Ok so please forgive me a bit as I vent…
I am sitting for BEC on Tuesday (1/11/11 at 1pm – I thought the date and time sounded lucky but I think that’s backfiring on me). I took this week off of work to study hard core, and became VERY frustrated on this past Tuesday. I installed the 2011 update for the final review, clicked on BEC and it prompted me for the data disk that came with my book for BEC. I took the disk out and put it in my computer to find out it was BLANK!!! I promptly called Becker and after being transferred between technical support and customer service and also placed on hold for about 30 mins, I was told they’d send me a new CD. I told them I HAD to have it overnighted and it should be at their cost because they sent me a blank CD which was not my fault…this was on Tuesday (reminder). Well, my new CD just arrived via fed ex which was dropped at the door (I sat at home for the last 2 days waiting for it to be delivered because I was told by Becker it needed a signature) and it is BLANK AS WELL!!! I’m SO frustrated right now!
I know I can keep doing MC questions in my normal software, but this is just unacceptable and makes me even more frustrated! Why are they charging so much money for a product that doesn’t even work!?!?
Is anyone else having issues with Becker’s final review product for 2011?
Can anyone help give me a pep talk to lift my spirits so I can pass this stupid thing on Tuesday since I’m getting so frustrated?
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