Prometric sucks!!!

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    Topic
  • #172525
    lacpa2012
    Member

    So my exam on Sunday was cancelled due to a technical issue. The test center told us the Prometric server was down and they couldn’t fix it because their technical support does not work on weekend. We got a ticket # and were told to call 800-583-6769 to reschedule the exam on Monday.

    I thought it should be easy to reschedule the exam but appearantly I was wrong. After being put on hold for more than 40 min, finally I was able to speak to a Prometric representative on the phone. But guess what. He said they would need some time to verify something before he can help me reschedule it (not sure what does that mean. I’ve already explained the situation and provided everything, name, address, ticket #, confirmation #, etc.) So I have to wait for another one day or two to be able to reschedule, which means the earlist day to take the exam will be Thursday subject to availablity.

    I’m really frustrated…I feel like I’m forgetting everything..

    Anyone had this issue before…. not sure what to do!

    Please help!!!

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  • #356215
    mena je twa
    Member

    Do not sign up for this exam this weekend… If you have time on your hand, reschedule it atleast 10-12 days out. You need to regroup and do a small mini review before you walk in again. Don't rush into this retake.

    Licensed CPA, Texas - 2012

    #356216
    lacpa2012
    Member

    @mena je twa, thanks for prompt reply. Appreciate it.

    I want to retake asap because I feel like I'm forgetting everything. I just can't focus on studying anymore and I need it DONE ASAP!!!

    #356217
    mena je twa
    Member

    Your emotions are running high- you are pissed and rightfully so. First – lets see what date they assign you or they let you pick up a date. Just be cautious and dont get caught up with these mixed emotions. You have paid for this part, use your money wisely.

    Licensed CPA, Texas - 2012

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