@RE2PECT
I don't have the link handy but I have this (below) saved on my computer. I believe this may be the template you're searching for..and btw, I used it for my exam on 7/25 and apparently it worked : )
Dear [insert name], (note that a salutation is only necessary if the WC is formatted as a letter instead of a memo)
Thank you for allowing me to assist with your inquiry regarding [restate the question]. When analyzing [Subject matter to be discussed], we must consider
Each topic should be its own paragraph. Begin each paragraph by giving a definition of each topic.
In conclusion, I recommend [summarize your findings above, preferably using more buzz words].
I appreciate the opportunity to assist you. Should you have any more questions as you review [subject matter] in greater detail, please do not hesitate to contact me.
Best regards,
[your name]
This format will help you do great in your exam, make sure that you memorize it and repeat it so that it sticks in your mind, this format has got a stronger evaluation according to a friend of mine!
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